Profile
I design for a world where machines adapt to us, not the other way around. Over the past decade in tech—five of which I spent building chatbots, copilots, and voice assistants—I’ve helped Fortune-100 enterprises and pre-IPO innovators transform sprawling touchpoints into attentive dialogue partners.
My discipline resides at the confluence of language, logic, and empathy, shaping agentic systems that empower people through the elegance of good dialogue. I believe that when interaction returns to its talkative roots, technology becomes less a product and more an ally. My work invites organizations to rediscover this partnership, to build systems that scale humanity, not just efficiency.
If this speaks to you, let's talk. Until then, Toodle.
Hello!
What I Offer
It’s more important than ever for enterprises to deliver cost-effective, personalized conversational experiences at scale. Adopting conversational AI solutions is the most valuable digital transformation that service and marketing teams can make in this decade.
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Content strategy, flow design, integration logic, and transcript analysis.
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Model tuning, node architecture, prompt engineering, and quality assurance.
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User research, roadmap planning, performance management, and vendor procurement.
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Team enablement, process engineering, design operations, and workforce planning.